Vitreum was founded in 2005 with the desire to provide customers with specific and efficient solutions and services in the field of low and highcurrent installations. We create integrated electronic protection systems for all types of facilities, as well as access control and video surveillance systems, including early detection of fire or toxic gases.
Combining latest technologies, in house experience and conceptual solutions that are fully customized in accordance with individual characteristics of each facility, Vitreum allows its customers to optimize their investments and reduce their maintenance costs. We offer a complete range of services, from designing, installation, testingand logistical support to system maintenance throughout the entire service life of the facility.
Development of the company began with installation of alarm systems, and in 2007 we started toperform installation of other technical protection systems, structural cable systems and other telecommunication systems.
We have expanded our business to the field of high currents, electrical installations and equipment, electric motor drive systems, as well as central monitoring and control systems.
Results of high quality work, respect for wishes and requirements of clients, especially through recommendations, have led to the accelerated development of Vitreum, resulting in expansion of our business activities in the markets of Serbia, Montenegro, Republika Srpska and Macedonia.
Today, the company employs 30 highly educated and professional employees, which includes 9 engineers and 16 technicians who are in charge of designing and performing works.
Continuous education of employees is one of our primary goals, as well as the transfer of knowledge about latest innovations to designers, investors and all participants in the construction and maintenance of business facilities.
The main goal of Vitreum is to achieve top quality in providing services that are necessary forimplementation of both standard size and large projects. Facing increasingly demanding technical/commercial market conditions, and desiring to strengthen its competitive position and guarantee its customers the highest quality of equipment, works and services, Vitreum has decided to establish an effective and efficient quality management system in accordance with the requirements of the international standard ISO 9001:2015.
Our business is based on the following principles:
• Intercom and video intercom systems.
• Installation of high-quality and tested equipment, as well as high quality execution of works and maintenance of facilities during the warranty period and after that.
• Improvement of professional knowledge and competence of employees in all areas of business, development of awareness of the importance of the work they perform and the way in which they contribute to the development of the entire company.
• Achievement and continuous development of good partnerships with suppliers and customers through mutual exchange of knowledge and experience.
• We have an SME certificate awarded by the
Serbian Chamber of Commerce as a sign of reliability and positive business activities.
Our project team is at your disposal to provide advice on selection of necessary systems for an existing or new facility so that you can be certain that the decisions you make will satisfy all your current and future needs, as well as legal requirements. When designing, we strive to optimize the system in order to reduce the basic investment costs and operating costs of the facilities. We perform low and high current installations, implementing and integratingall the necessary equipment in the most demanding facilities, which is why we have earned the trust of our many clients.
Services offered by Vitreum include the design, installation, servicing and maintenance of the following systems:
• Anti-burglar alarm systems
• Video surveillance system
• Access control system
• Fire alarm system
• Hazardous gas detection system
• Telecommunication systems
• Computer network system
• Sound system
• Multimedia systems
• Hotel system
• Garage system
• Smart building
• Electrical power installations
• EMP and CSNU
Vitreum will ensure that you enjoy safety and comfort in premises and facilities intended for various purposes: business premises, administrative buildings, hotels, hospitals, cultural and sports facilities, industrial facilities, airports and tunnels. During the operation of the systems, i.e. during the warranty and out-of-warranty period, we provide all the necessary support in maintaining the system in the scope and manner that complements the technical capabilities of the facility.
Since its establishment, Vitreum has been providing high quality technical support for all systems and products with the aim to positively influence the development of communications, security andimprovement in competitiveness, productivity and efficiency of the society as a whole.
Our partners have recognized that reliability is the main characteristic of our company. As a result, today we cooperate with more than 20 leading manufacturers of equipment in the fields of communications and security. Transparency in business has been our defining feature since the founding of the company, allowing us to earn the trust of a large number of clients.
Although we are satisfied with the achieved results, we know that we can bring even better solutions to our clients and that is why we are constantly introducing new and more advanced systems and educating ourselves.Vitreum deals with the design, sale, installation, assembly, implementation and maintenance of:
Electronic protection systems
Telecommunications
Electrical power installations
VITREUM LTD. provides a complete range of services, including design, installation, testing, servicing and maintenance of electronic systems for protection of buildings and property, telecommunications systems, computer networks, high current systems, as well as other systems for all types of buildings.
Since its inception, VITREUM LTD. has based its business philosophy on achievement of a high level of satisfaction of the needs and expectations of its customers.
Facing increasingly demanding technical/commercial market conditions, and desiring to strengthen its competitive position and guarantee its customers the highest quality of equipment, works and services, VITREUM LTD. has decided to establish an effective and efficient quality management system in accordance with the requirements of the international standard ISO 9001:2015.
In this sense, the top management of VITREUM LTD.has decided to apply, review and continuously improve the quality management system and base its business on the following principles:
• Providing highest-quality services during the execution of works and maintenance of facilities in the warranty and out-of-warranty period, through the installation of proven equipment, with the aim to meet the needs and expectations of our customers;
• Encouraging initiative by improving the professional knowledge and competence of employees in all business areas and developing awareness of the importance of the work they perform and how they contribute to the development of the entire company, satisfaction of customer requirements, environmental protection, and compliance with all regulations for health and safety at work;
• Ensuring business continuity and strategic directions of the company, including achievement of clearly defined company goals and desired results of KPI, as well as other system elements by the way of identification and assessment of business risks, and a proactive action on identified risks;
• Achieving and continuously developing good partnerships with suppliers and all stakeholders through mutual exchange of knowledge and experience;
• Monitoring, implementation and compliance with all relevant legal and other regulations.
Together with the company’s management, all employees in VITREUM LTD will consistently apply the quality management system policy, with the aim to improve the overall business success of the company and provide highest quality services to stakeholders.